Tips on finding your way through the NHS system

By: Neuroendocrine Cancer UK

Posted on: 4 years ago

Trigger Warning.

Please note that while some stories end on a positive note, others may depict the challenging and difficult road that many neuroendocrine cancer patients face.

Getting your Trinity Audio player ready...

So you have received your diagnosis from your Multi-Disciplinary Team and if, like me, have just learnt very long, new words all you heard was “cancer”.

What do you do first?

After getting home in a bit of a daze, cried, had a cup of tea (or something stronger) you open up Google.

STOP.

Read any booklets you have been given so that you have all of the actual language and words used before racing off down a rabbit hole of complete doom. It is a huge minefield online and you could end up on a USA site (or worse) even more confused and horrified.

The NHS does have information available online and do point out links to Cancer Research and Macmillan which are very useful. They lead in turn to the site Neuroendocrine Cancer UK which is much more supportive and delves deep into each type of NET in relation to where it is in the body.

Think of it like learning a new skill, such as walking out on the hills.

NHS online – gives you the basic information – symptoms of NETS, causes of NETS, diagnosing NETS and possible treatment of NETS. In other words, a walk round a park with information where the car park is, a tea room and toilets.

Cancer Research/Macmillan online – more sympathetic (even gentle and talkative) and more explanatory. So our park walk in this case would be a walk round a lake with information on footwear, waterproofs and any extras you may want to take.

Neuroendocrine Cancer UK – what they don’t know isn’t worth knowing! Informative and factual, laying out the information that is easy to digest and understand and most importantly, the human element. They point out where you can get help, what questions to ask, how to approach your MDT and even things you wouldn’t consider.  In our walking example, you have gone from a walk round the park and have now escalated to a rocky hill with a group of people relying on you to get them from A to B safely.

The NHS deals with hundreds if not thousands of medical issues and only has a finite amount of time (and sometimes limited characters) to slot them all in online. Very good if you want the meaning of something you heard such as Somatostatin Analogues or CT scan. Your NHS MDT or specialist centre are trained in all things NET and can and always will answer whatever you are worrying about – but sometimes you don’t know what your actual question is.

It does feel as though you are going over the same information several times but it will sink in and you will understand whatever “that” is.

Be patient with yourself, be kind to yourself. You are not stupid, you are learning a new way of living and it is hard! It also takes time.

by Karen Edwards

Everyone’s experience of neuroendocrine cancer is different. Take your time, and engage with the stories in whatever way feels right for you.

Do you have a story to share?

Sharing what you’re going through with others can be incredibly powerful, helping others to feel less alone, find hope and reassurance, and feel more confident and empowered.

If you have a story to share, we would love to hear from you.

Share your story
Share your story

We’re always looking for people to share their experiences with Neuroendocrine Cancer. Whether you have the personal experience yourself or through a family member or friend, we use stories on our website, on social media, in our patient information, and on occasion, in the press.

By raising awareness of Neuroendocrine Cancer (NC), we can reach and help more people. Personal stories highlight many relevant aspects of living with NC.

Experiences provide insights that support the education of healthcare professionals, raise awareness of possible signs and symptoms pre diagnosis, raise awareness of NC in the general public arena and encourage and inspire other people who have just started their pathway.

Please complete the form below to share your story.

A note about reading and listening to personal stories

Everyone’s experience of neuroendocrine cancer is different. Some stories may offer hope and reassurance, while others may be difficult or upsetting to read or hear. Take your time, and engage with the stories in whatever way feels right for you.

Remember that treatments and outcomes vary from person to person. These stories offer personal perspectives and support, but should not replace advice from your own healthcare team. If something raises questions about your care, speak to your doctor or clinical nurse specialist.

Support and next steps

You do not have to face this alone. Support is here when you are ready.

Disclaimer

The stories and opinions shared here reflect the personal experiences and views of individual contributors and do not necessarily reflect those of Neuroendocrine Cancer UK. They are provided for information and support and are not a substitute for professional medical advice.


Read more stories from people 
affected by neuroendocrine cancer, 
sharing their journeys, hopes and advice.

In this episode, Lisa is joined by Dave and Stephanie, parents to six-year-old Elliott and three-year-old Oliver. Dave was diagnosed with neuroendocrine cancer just one month ...






Published: 4 days ago

By Beth Chesser